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Welcome to The Cozys. By accessing or purchasing from our website, you agree to the following Terms and Conditions. Please read them carefully, as they outline your rights, responsibilities, and the rules that guide all interactions with our brand.
These Terms and Conditions apply to all visitors, customers, and users of our website. By using our platform, you agree to follow these terms along with our Terms & Conditions and Return Policy.
We strive to provide accurate product descriptions, images, colors, materials, and sizing details. Minor variations in color or texture may occur due to lighting or screen settings. All Cozys are handmade, which may result in slight differences from piece to piece.
All prices listed on our website are inclusive of applicable taxes unless stated otherwise. We accept all major online payment methods. Orders will be processed only after successful payment confirmation.
Placing an order does not guarantee product availability. In rare cases, if a product becomes unavailable after payment, we will contact you for an alternative option or provide a full refund.
Estimated delivery times are provided for convenience and may vary due to location, courier delays, weather, or unforeseen issues. The Cozys will make every effort to deliver your order on time. Once shipped, customers will receive tracking details.
Our return and exchange policy is governed by the rules detailed on our Return Policy page. Products must be unused, unwashed, and in original packaging for eligibility.
Orders can be cancelled only before they are shipped. Once shipped, cancellations will not be possible and must follow the return process.
The website owner does not provide any warranties, representations, statements, or guarantees regarding the website.
All content on the website including brand name, logo, product photos, designs, text, and graphics belongs to The Cozys and cannot be copied, reused, or distributed without written permission.
The Cozys is not responsible for losses caused by incorrect information provided by customers, courier delays, or misuse of products. Our liability is limited to the value of the purchase made.
The Cozys reserves the right to update or modify these Terms and Conditions at any time. Continued use of the website after changes means you accept the updated terms.
These terms and conditions are governed by the laws of India. The parties agree that any controversies arising under this agreement will be subject to the exclusive jurisdiction of the courts located in India.